Frequently Asked Questions

Quick answers to common questions about Hudson Automotive services, sales, maintenance, recalls, and business policies. Find information about hours, location, service offerings, warranties, and how to get help.

1. What are your business hours?
We're open Monday-Friday 8:00 AM - 7:00 PM, Saturday 9:00 AM - 6:00 PM, and Sunday 10:00 AM - 4:00 PM.
2. Where are you located?
Our facility is at Hudsontie 42, Espoo, undefined undefined, Finland.
3. How can I contact Hudson Automotive Group?
Call us at +358(9)42452716 or email info@hudson-auto.lastbot.fi. You can also use our contact form.
4. Do you sell both new and used vehicles?
Yes, we offer both new vehicles from top manufacturers and quality pre-owned vehicles with thorough inspections. See our inventory and used car buying guide.
5. Do you accept trade-ins?
Yes, we welcome trade-ins and offer competitive pricing on your current vehicle. Contact us to discuss your trade-in during the purchase process.
6. What financing options do you offer?
We provide flexible financing options, leasing programs, and insurance products through our network of lending partners with competitive rates. See our buying process for details.
7. How do I schedule a service appointment?
You can schedule online, by phone at +358(9)42452716, or via email. We offer convenient booking options to fit your schedule. See how to book service.
8. What types of service do you provide?
We offer full-service maintenance including oil changes, brake service, tire services, engine diagnostics, AC service, battery service, and more. See our complete service catalog.
9. Are your technicians certified?
Yes, all our technicians are certified with ongoing training and manufacturer certifications to ensure quality service. See our capabilities for more details.
10. Do you offer tire storage?
Yes, we provide secure seasonal tire storage along with tire rotation, balancing, and seasonal tire changes. See tire services and storage policy.
11. How long does an oil change take?
Basic oil changes typically take 30-60 minutes. We can often combine them with other services during a single visit. See oil service details.
12. Do you provide loaner vehicles?
Yes, for recalls or repairs requiring extended time, we offer complimentary loaner vehicles or shuttle service. See repair process for details.
13. What brands of vehicles do you service?
We service most major European, Asian, and American vehicle brands using quality parts and following manufacturer guidelines. See capabilities for the complete list.
14. Do you sell genuine OEM parts?
Yes, we carry genuine OEM parts and quality aftermarket parts, along with a complete selection of accessories. See our parts policy.
15. How do I check if my vehicle has a recall?
We check for recalls at every service visit using your VIN. You can also check online at nhtsa.gov/recalls or contact us for a free recall check. Visit our recalls page.
16. Are recall repairs free?
Yes, all recall repairs are performed at no charge to you, including parts and labor, regardless of your vehicle's age or mileage.
17. How long does it take to complete a recall repair?
Repair time varies depending on the recall. Some take under an hour, while others may require several hours or overnight service. We'll provide a time estimate when you schedule.
18. Can I schedule a test drive?
Yes, contact us through our contact page or call to schedule a test drive for any vehicle in our inventory.
19. When was Hudson Automotive Group founded?
We were founded in 1998 and have been serving the community for 28 years. Learn more about us.
20. Do you provide written estimates before repairs?
Yes, we provide written estimates and explain all recommended repairs in plain language before any work begins. See our pricing policy and repair process.
21. What diagnostic equipment do you use?
We use state-of-the-art diagnostic equipment including multi-brand scanners to quickly identify check-engine lights and performance issues. See diagnostic services and our equipment.
22. Can you handle check engine lights?
Yes, our advanced diagnostic tools can identify and resolve check-engine lights and other performance issues. See diagnostics and check engine light troubleshooting.
23. Do you offer warranty on repairs?
Yes, we stand behind our work with warranties on parts and labor. Specific terms vary by service type. See our warranty policy.
24. Can you service my vehicle if it's still under manufacturer warranty?
Yes, we follow factory-recommended maintenance schedules and use approved parts to maintain your manufacturer warranty. Independent shops can service warranty-period vehicles without voiding coverage.
25. Do you offer brake inspections?
Yes, we provide complete brake system inspections along with pad and rotor replacement and brake fluid service. See brake services.
26. Can you recharge my air conditioning system?
Yes, we offer AC system diagnostics, refrigerant recharge, and compressor repair or replacement. See AC services and AC troubleshooting.
27. How often should I get an oil change?
This depends on your vehicle and oil type. We follow manufacturer-recommended intervals and can advise based on your specific vehicle and driving conditions. See oil service.
28. Do you handle fleet vehicles?
Yes, we maintain fleet vehicles for local businesses and offer convenient scheduling for fleet service needs. Contact us to discuss fleet service arrangements.
29. What payment methods do you accept?
We accept all major payment methods. Contact us for specific details about payment options for vehicle purchases and service. See pricing policy.
30. Are you hiring?
We're always looking for talented professionals passionate about customer service and the automotive industry. Visit our Team page or contact us to learn about current opportunities.
Last updated: 2026-01-08