Pricing & Payment Policy
Transparent pricing with written estimates before work begins. We never start repairs without your explicit approval. Clear pricing helps you make informed decisions.
Key Facts
- Written estimates provided before any work begins
- No work starts without your explicit approval
- Labor rate: €85 per hour for standard service work
- Diagnostic services €75-95, credited toward repairs if you proceed
- We contact you before performing any additional work beyond estimate
- Payment due upon completion unless financing arranged
- Accepted payment methods: cash, debit/credit card, bank transfer
- VAT included in all quoted prices
- Price quotes valid for 30 days
How We Price Services
Labor is priced at €85 per hour. Estimates include labor time, parts cost, and any supplies or shop fees. Complex jobs may have ranges (e.g., "2-4 hours") due to unknowns discovered during repair.
Parts are priced at our cost plus a markup covering handling, warranty administration, and ensuring quality. OEM parts typically cost more than aftermarket but offer exact fit and manufacturer warranty. We discuss options with you.
Diagnostic Fees
Diagnostic services have a fee of €75-95 depending on complexity, covering technician time and equipment use. If you proceed with recommended repairs, the diagnostic fee is credited toward your repair invoice.
If you decline repairs or seek a second opinion, the diagnostic fee is still due as we've provided professional diagnosis and recommendations. The diagnostic report is yours to keep.
Estimate Approval Process
We provide written estimates explaining the problem, recommended repairs, parts needed, labor time, and total cost. The estimate is YOUR decision point - we never start work without your approval.
If we discover additional problems during repair, we stop work and contact you with a revised estimate. You decide whether to proceed, do only some repairs, or decline additional work. You always control what gets done and what you spend.
Payment Terms
Payment is due upon completion unless you've arranged financing in advance. We accept cash, all major debit/credit cards (Visa, Mastercard, American Express), and bank transfers. Invoices include detailed breakdown of labor, parts, and any shop supplies.
For large repairs, we can arrange deposit and final payment structure. Discuss payment plans when reviewing estimates for major work.
VAT and Pricing
All prices quoted include Finnish VAT (currently 24%). Business customers with valid VAT numbers may be eligible for VAT-exempt invoicing - provide your VAT number when booking.
Export customers may qualify for VAT exemption under certain conditions. Contact us for details on export documentation requirements.
Frequently Asked Questions
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